New Product Catalog CRM 4.0 by c360
The new c360 Microsoft Dynamics CRM 4.0 product catalog is available. The c360 products extend the functionality of Microsoft Dynamics CRM.
Download the catalog
Read more on the c360 website
Saturday, March 29, 2008
Release of CWR Mobile CRM version 4.0
CWR Mobility has released its latest version of CWR Mobile CRM, making it fully compatible with Microsoft Dynamics CRM 4.0. CWR Mobile CRM is a rich mobile client for Microsoft Dynamics CRM and is available for PDAs and Smart Phones using Windows Mobile.
At this moment this new release is the only Mobile CRM solution available for Microsoft Dynamics CRM 4.0
Sunday, March 23, 2008
Cache Tool by Jonas Deibe for Microsoft Dynamics CRM 1.2, 3.0 and 4.0
Of course there was already a caching tool made by Joris Kalz, but now there is another one by Jonas Deibe. This tool works with Microsoft Dynamics CRM 1.2, 3.0 and 4.0.
"The difference with this one compared to other Microsoft Dynamics CRM cache tools are:
- Recursive lookup for files to hit (you don’t need to maintain your hit list)
therefore working for past and current versions of CRM.
- Depth control (how deep should we traverse)"
Download the application here
Source code available here
Saturday, March 22, 2008
Finally: my copy of the 'Working with Microsoft Dynamics CRM 4.0' book.
I've just received my copy of the long awaited CRM 4.0 book by Mike Snyder and Jim Steger of Sonoma Partners.
615 pages about MSCRM 4.0!
The MSCRM 4.0 book can be ordered here
Advanced Data Migration Map Editor for MSCRM 4.0 Data Migration
Microsoft Dynamics CRM 4.0 provides the ‘Data Migration Wizard’ to migrate data from existing solutions to ‘Microsoft Dynamics CRM 4.0’.
This project ‘Map Editor’ helps in creating data migration maps (including complex transformation maps, creating lookup maps with lookups in source data which are currently not provided by MSCRM 4.0 Data Migration Wizard) and thus helps in the process of migration. This enables a user to create new maps, edit existing maps in MSCRM 4.0, and edit the map xml files that have been saved earlier. The tool aims at providing the users a solution to make their life easier by providing an UI interface to create xml base data maps involving complex transformation maps to be consumed by MSCRM 4.0 Data Migration Wizard.
Microsoft Dynamics CRM 4.0 ISV Whitepaper
Microsoft Dynamics CRM supports a wide range of business applications with the essentials required for building, delivering, and maintaining these applications in a multi-tenant SaaS environment.
In this white paper we explore how, with Microsoft Dynamics CRM, an ISV can quickly build, deploy, and manage line-of-business applications.
Friday, March 21, 2008
Release of QoS-IT version 2 - Microsoft Dynamics CRM Service Module plug-in for Managed Service Providers (MSP)
QoS-IT is a process-based software solution developed for Microsoft Dynamics CRM for IT Managed Service Providers (MSP) to manage IT services on agreed Service Level Agreement (SLA) signed between MSP and customer and managed by the SLM (Service Level Management) process.
SLM is the process of measuring and monitoring service quality (performance, availability and customer satisfaction) relative to customer expectations, and reporting results and taking action to ensure the quality stays within agreed upon parameters (objectives) as defined by the SLA.
View demo's:
Tuesday, March 18, 2008
Update Rollup 3 for Microsoft Dynamics CRM 3.0 available!
Microsoft has released Update Rollup 3 for Microsoft Dynamics CRM 3.0 Server and Microsoft Dynamics CRM 3.0 client for Microsoft.
To maintain parity between the client and server components of Microsoft Dynamics CRM 3.0, this update rollup includes packages for Microsoft Dynamics CRM 3.0 Server and Microsoft Dynamics CRM 3.0 client for Outlook.
Update: The UR3 download has been withdrawn due to a regression discovered in one of the included fixes. See also this post.
Saturday, March 15, 2008
Great MailMerge post by MSCRM Team
The MSCRM Team explains the possibilities of mailmerge in Microsoft Dynamics CRM 4.0.
They also explain how to configure mailmerge support for entities.
Release of CrmDiagTool4 for Microsoft CRM 4.0
Microsoft CRM Support Tools has released an update of their CRMDiagTool and the tool is now CRM 4.0 ready.
Read more on the CRM Support Tools blog
Microsoft Dynamics CRM 4.0 Suggested Hardware for Deployments of up to 500 Concurrent Users
Microsoft Dynamics CRM 4.0 Help Update 4.1
The Microsoft Dynamics CRM documentation team has updated the Help for Microsoft Dynamics CRM 4.0 based on feedback from customers and partners.
In this update, you will find expanded information and clarifications in many topics, as well as bug fixes and new topics to support late-breaking product features.
Microsoft Dynamics CRM 4.0 Software Development Kit 4.0.3
New version of The Microsoft Dynamics CRM 4.0 Software Development Kit. This SDK is for developers, system customizers, and report writers.
It contains all new information about creating plug-ins, working with custom workflow activities, using the new Web services, using new data management features, and much more.
Tuesday, March 04, 2008
Medical Products Distributor Gains New Flexibility With Its Selection of Microsoft Dynamics AX and Microsoft Dynamics CRM
Microsoft Corp. today announced that AliMed, a producer and catalog-based distributor of medical products, has chosen Microsoft Dynamics AX and Microsoft Dynamics CRM as the foundation for managing its business and expanding its interaction with customers.
“We selected Microsoft Dynamics AX and Microsoft Dynamics CRM because of our desire to have state-of-the-art systems that work together and applications that are friendly and flexible,” said Jonathan Bretz, senior vice president for marketing and sales for AliMed.
The company also found exceptional value in the ability of Microsoft Dynamics AX and Microsoft Dynamics CRM to integrate seamlessly with the other Microsoft solutions the company was using, including the 2007 Microsoft Office system, Outlook 2007, SQL Server 2005 and Exchange Server 2007.
“We will integrate these products into our Microsoft Dynamics solutions to increase our productivity and allow us to better manage our business,” Bretz said.
Sunday, March 02, 2008
Microsoft Dynamics CRM 4.0 Performance and Scalability - User Scalability for the Enterprise
Microsoft Dynamics CRM has been tested for user scalability, data scalability, and wide area network performance. This white paper focuses on user scalability.
Microsoft, together with Unisys Corporation, completed benchmark testing of Microsoft Dynamics CRM 4.0 running on Microsoft Windows Server 2008 operating system and Microsoft SQL Server® 2008 database software. Benchmark results demonstrate that Microsoft Dynamics CRM can scale to meet the needs of an enterprise-level, mission-critical workload of 24,000 concurrent users while maintaining performance at sub-second response times.
