Optimizing and Maintaining Microsoft Dynamics CRM 4.0

This white paper provides techniques, considerations, and best practices for optimizing and maintaining the performance of Microsoft Dynamics CRM 4.0 implementations.

Structured to support a tier-based optimization methodology, the paper includes a section dedicated to optimizing and maintaining each of the Client, Application, and Data tiers. For each tier, the paper addresses the relevant components of the broader implementation.

This white paper also includes links to additional information and resources, such as performance enhancements, security updates, Knowledge Base articles, and related Microsoft Dynamics CRM documentation.

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Microsoft Dynamics CRM Customer Showcase Launch Video

This ‘Customer’ video by Microsoft profiles how Microsoft Dynamics CRM ‘Fits’ businesses such as Nortel, Renault, Dallas Cowboys and Mitsubishi Caterpillar Forklift Europe B.V.

As Microsoft Dynamics CRM Consultant, working for @work Management Associates I was part of the implementation team at Mitsubishi Caterpillar Forklift Europe B.V.

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Microsoft Dynamics CRM Internet Facing Deployment Configuration Tool

This download includes the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool. The tool configures Internet Facing Deployment (IFD) for Microsoft Dynamics CRM 4.0 after you have already installed or upgraded to Microsoft Dynamics CRM 4.0. The tool is also used when you change the IFD settings.

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There's also an update of the Microsoft Dynamics CRM 4.0 Internet Facing Deployment Scenarios (version 1.2).

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Microsoft Dynamics CRM 4.0 Logical Database Diagrams

These Microsoft Office Visio diagrams show the logical database structure for Microsoft CRM 4.0. The diagrams were generated using the Metadata Diagram sample code included in the Microsoft Dynamics CRM 4.0 SDK download.

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Dynamics (CRM 4.0) Portal

Nice Microsoft Dynamics CRM portal (http://crm.dynamics.com/) different from the CRM website (http://www.microsoft.com/crm). There's also a link to the early access program of Microsoft Dynamics CRM 4.0 Live.

Important late-breaking information for Microsoft Dynamics CRM 4.0 Server

This document provides important late-breaking information about Microsoft Dynamics CRM 4.0 Server that supplements the Microsoft Dynamics CRM documentation.

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Important late-breaking information for the Microsoft Dynamics CRM 4.0 E-mail Router

This document provides important late-breaking information for the Microsoft Dynamics CRM 4.0 E-mail Router (on-premise and hosted editions).

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Microsoft Dynamics CRM 4.0 Software Development Kit Update (4.0.2)

Update of the Microsoft Dynamics CRM 4.0 SDK. The Microsoft Dynamics CRM 4.0 Software Development Kit (SDK) is for developers, system customizers, and report writers.

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How to configure the on-premise E-mail Router in different deployment scenarios (CRM 4.0)

This document lists steps to configure Microsoft Dynamics CRM 4.0 e-mail in different deployment scenarios. The scenarios included in this document focus on the following:

• The Microsoft Dynamics CRM E-mail Router
• The forward mailbox
• The Microsoft Dynamics CRM Outlook client.

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Microsoft Dynamics CRM Demonstration Tools (for Microsoft Dynamics CRM 4.0)

The Microsoft Dynamics CRM 4.0 Demonstration Tools provide a simple user interface that allows you to easily enter and edit data to populate or modify your instance of Microsoft Dynamics CRM. It also allows you to load and store your data in XML format, so that you can reuse your data in the future.
The Microsoft Dynamics CRM 4.0 Demonstration Tools also include utilities to:

- Generate Data

- Change the Dates and/or Times for Data

- Create Dependent Picklists

- Generate E-Mail

- Set Icons for Entities

- Change the CRM Navigation Pane

- Replace Strings in CRM

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Microsoft Dynamics CRM 4.0 Virtual Machine

Microsoft Dynamics CRM 4.0 Virtual Machine. This demo is a one computer setup with Microsoft Dynamics CRM 4.0 and associated Microsoft Dynamics CRM clients for Microsoft Office Outlook and Microsoft Internet Explorer.

This demonstration also contains Microsoft SQL Server 2005, Microsoft Visual Studio 2005, Microsoft Office Communications Server and client, Microsoft SharePoint services, and Microsoft PerformancePoint Server 2007.

This virtual machine will expire in April, 2009.

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New blog location for MSCRM Freak

Menne te Koppele has moved his blog to a new location. His blog was previously located at http://blogs.msdn.com/mscrmfreak.

Check out his new, great looking blog here

Yes! We 're now Microsoft Gold Certified Partner!

Today we (ACI bv) achieved the Microsoft Gold Certified status, based on the Microsoft CRM certifications of our employees, the certification of our product Microsoft Dynamics CRM for construction companies and our sales performances.

Read more (dutch)

Update: ACI bv has 3 competencies: ISV / Software Solutions, Microsoft Business Solutions and Mobility Solutions.

The Stunnware Tools Framework for Microsoft Dynamics CRM 4.0

Michael Höhne has a great post about his Stunnware Tools Framework for Microsoft Dynamics CRM 4.0

It is a metadata viewer for Microsoft Dynamics CRM 4.0 and you can read more about it here

Marketing flow charts by MSCRM Team

There are some very nice (quick) campaign flow charts available on the Microsoft Dynamics CRM Team Blog site.

Campaign scenario (download chart here)

Quick Campaign scenario (download chart here)

Campaign versus Quick Campaign (download chart here)

Microsoft Dynamics CRM 4.0 Launches in International Markets

Microsoft Corp. began the global launch of Microsoft Dynamics CRM 4.0 by announcing the availability of the first eight languages, including English, Spanish, simplified Chinese and French. As part of its commitment to a rapid global rollout, Microsoft is kicking off a 12-week global launch tour today to give organizations worldwide the opportunity to experience Microsoft Dynamics CRM for themselves.

The Microsoft Dynamics CRM 4.0 world tour begins this week in Barcelona, Spain; London, United Kingdom; Madrid, Spain; and Vancouver, Canada, and will include more than 50 cities in 20 countries.

Today Microsoft Dynamics CRM 4.0 is available for on-premise and on-demand deployments in Danish, English, Finnish, Dutch, French, German, simplified Chinese and Spanish. Seventeen additional languages — Arabic, Brazilian Portuguese, Czech, Greek, Hebrew, Hong Kong Chinese, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Swedish, traditional Chinese and Turkish — will be released in the next 90 days.

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