Inline Grid Editing

AdvantageWorks is excited to announce the upcoming release of our CRM Grid control, now with inline editing! The screenshots are just a preview of the control in action, which they plan to release in June to their current customers with a trial version following shortly.

Read more

Microsoft Dynamics CRM team is targeting June 4th as the Release-To-Web date for Update Rollup 2

The Microsoft Dynamics CRM Sustained Engineering team is currently targeting June 4th as the Release-To-Web date for Update Rollup 2 for Microsoft CRM 3.0.

When it is released, it will be available via the Microsoft Download Center

Read more

IT Showcase: Centralizing and Sharing Business Intelligence

myBI enables users to view reports, scorecards, key performance indicators (KPIs), multi-dimensional analytics, and other metrics without having to move from one reporting site to another.

Centralizing and sharing business intelligence based on Microsoft Office SharePoint Server 2007 helps Microsoft lower costs, streamline business processes, share business information securely across the entire company, and establish closer relationships with business partners.

Read more / download

Security Leader Builds One-Stop Service on Microsoft Dynamics CRM

Microsoft Corp. today announced that Security Associates International Inc. (SAI), a fast-growing provider of automated security services, has selected Microsoft Dynamics™ CRM to unite its disparate technology systems and create a one-stop experience for its customers.

The Arlington Heights, Ill., company replaced its Siebel CRM system with Microsoft® customer relationship management (CRM) software to help manage and maintain the company’s rapid growth. SAI expects its customer accounts to quadruple this year and then double again next year.

“When we were a much smaller company, we could get by using less sophisticated methods, including e-mail and sticky notes to keep track of the different systems and locations where we had customer information stored,” said Paul Lucking, chief operating officer of SAI. “With Microsoft Dynamics CRM, we will be able to get ahead of our growth, deliver a much better level of service to our customers and cut way back on our orders of sticky notes.”

Read more

Microsoft Dynamics CRM 3.0 Language Compatibility Reference

This document (Office Word) discusses Microsoft Dynamics CRM 3.0 language compatibility recommendations.

Download

Longhorn Server: Windows Server 2008

The next platform for Dynamics CRM is called "Windows Server 2008." Microsoft posted the new name on its Windows Hardware Engineering Conference (WinHec) 2007 press site.

Microsoft France posted also the new logo on their site.

Follow a lead from creation through closure (New articles on Using Microsoft CRM site)

You can use leads to manage potential sales from the point at which you become aware of a customer’s interest through the successful sale.

Lead records in Microsoft Dynamics CRM represent potential customers who must be qualified or disqualified as a sales opportunity.

Read more about this and other new articles on the Using Microsoft Dynamics CRM 3.0 site.

Re-release of List Web Part

The List Web Part for Microsoft Dynamics CRM 3.0 has been re-released so that customers can now use this SharePoint Web Part with Windows SharePoint Services 3.0 and Microsoft Office SharePoint Server 2007. The installation of this new version recognises the latest versions of SharePoint Technologies Servers.

Download

Microsoft Dynamics CRM 3.0 “Essures” Growth of Conceptus Breakthrough

Microsoft Corp. today announced that Conceptus Inc. has chosen Microsoft Dynamics™ CRM 3.0 to help assure the continued growth of the Essure® system, Conceptus’ flagship medical device.

“Building a worldwide market for a paradigm-shifting medical procedure requires a large, coordinated marketing, sales and training effort,” said Jeff Letasse, senior director of IT for Conceptus. “Microsoft Dynamics CRM 3.0 offers the powerful technology tools needed to turn an emerging breakthrough like the Essure procedure into a gold-standard procedure in a matter of years, rather than the decades that it often used to take.”

Read more

EasyDM (Easy Direct Mail) for Dynamics CRM [Microsoft Netherlands / TNT Post]

EasyDM is a Direct Mail tool by TNT Post / Microsoft Netherlands which is completely integrated in Dynamics CRM.

Read more [Dutch]

See the video [Dutch]

Microsoft CRM 3.0 Software Development Kit 3.0.7

Update of the Microsoft CRM 3.0 Software Development Kit (SDK).

Download