CRM Watcher

CRM Watcher is the source for the latest Microsoft Dynamics CRM News and Downloads.

Thursday, August 14, 2008

First details of eService Accelerator available

Last week the MSCRM team introduced the Analytics Accelerator. This week the first details of the eService Accelerator are available.

The eService Accelerator provides businesses the ability to deliver self-service capabilities to their customers while tracking and managing these interactions in Microsoft Dynamics CRM.

The complete list of Accelerators is as follows:

  • Analytics
  • eService
  • Event Management
  • Enterprise Search
  • Sales Methodologies
  • Extended Sales Forecasting
  • CRM Notifications
  • Business Productivity
  • The CRM Accelerators for Microsoft Dynamics CRM customers and partners will be released in the next few months.

    Read more on the MSCRM Team Blog [MSCRM Team Blog]