New Inplementation Guide MSCRM 4.0 (4.2)

The Microsoft Dynamics CRM 4.0 Implementation Guide consists of the following documents:

Planning Guide: This guide gives you the information and tools that help you get your organization ready for Microsoft Dynamics CRM 4.0. It includes two main aspects of planning for a customer relationship management (CRM) system:

Planning Tools: The planning tools are 43 template, project, and worksheet Microsoft Office documents that can be used to help plan your implementation.

Installing Guide: This guide provides the information that you need to install Microsoft Dynamics CRM 4.0, such as step-by-step instructions for running Setup, command-line installation instructions for silent installations, and guidance about how to remove Microsoft Dynamics CRM 4.0.

Operating and Maintaining Guide: This guide gives you information about how to back up, restore, and provide data recovery for Microsoft Dynamics CRM 4.0. Additionally, this guide provides troubleshooting steps for known issues.

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