CRM Watcher

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Friday, October 26, 2007

International Hosting Firms Support Microsoft Dynamics Strategy for Software Plus Services

At the Convergence 2007 Copenhagen customer event today, leading hosting firms from around the world committed to delivering on-demand customer relationship management (CRM) solutions based on Microsoft Dynamics™ CRM 4.0, formerly code-named “Titan,” due out later this year.

Partners building new on-demand solutions on Microsoft Dynamics CRM include Mondo A/S, a leading Danish IT services company; JayThom Pty Ltd., a hosted and on-premise Microsoft Dynamics CRM provider in Australia; EveryWare AG, a leading hosted business applications provider in Switzerland; and Increase Ltd., a U.K.-based hosted Microsoft Dynamics CRM solution provider. These new partners join an extensive range of existing partners around the world that deliver on-demand solutions for Microsoft Dynamics CRM and Microsoft Dynamics enterprise resource planning (ERP) products.

Microsoft Corp. also announced that it plans to lower the subscription licensing fees paid by its global hosting partners for Microsoft Dynamics CRM by approximately 40 percent. The lower licensing fees enable Microsoft’s hosting partners to invest more in building out their CRM offerings and growing their customer base. This price reduction is consistent with Microsoft’s long-standing strategy to deliver more affordable CRM technology through on-premise and partner-hosted deployments as well as the new Microsoft Dynamics CRM Live service.

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