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Tuesday, July 10, 2007

Microsoft Announces Product Offerings and Customer Early Access Program for Microsoft Dynamics Live CRM

At its Worldwide Partner Conference today, Microsoft Corp. announced the kickoff of its partner-led customer early access program for Microsoft Dynamic Live CRM, as well as detailed product and pricing information for the new on-demand service. In addition, new pre-configured vertical templates for Microsoft Dynamics CRM were demonstrated for the public sector and manufacturing industries.

“We are excited to bring a whole new level of business productivity and value to the CRM market,” said Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft. “The new Microsoft Dynamics Live CRM service offers tremendous application configuration capabilities, allowing our customers and our partners to deploy on-demand CRM systems that work the way that each individual business does. Together with our on-premise and partner-hosted offerings, we give customers and partners the ultimate in choice and flexibility in how they deliver CRM capabilities to users.”

Microsoft Dynamics Live CRM will be operated and managed by Microsoft within its datacenters and will offer Microsoft’s partners another fast and flexible way to address the unique customer relationship management (CRM) needs of each customer. Microsoft Dynamics Live CRM will use the same code base as the on-premise and partner-hosted versions of Microsoft Dynamics CRM, a strategy that reinforces Microsoft’s leadership in allowing customers to choose the best deployment option for their business and IT needs at any time.

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