Implementing Dynamics CRM: Microsoft Dynamics Sure Step Methodology

There is a new methodology called Microsoft Dynamics Sure Step. This methodology is created for all Microsoft Dynamics Products.

Dynamics Sure Step defines 8 phases: Diagnostic, Analysis, Design, Development, Deployment, Operation, Optimization and Upgrade. Each phase has it owns activities, processes, deliverables, roles and milestones. In every phase is defined what have to be accomplished to go to the next phase.

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