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Saturday, March 17, 2007

Microsoft Dynamics CRM Bolsters Cypress Care’s Rapid Growth

Pharmacy benefits manager Cypress Care Inc. is expanding the IT engine on which it built its fast-growing business with Microsoft Dynamics™ CRM.

The Atlanta-based company is working with Microsoft Gold Certified Partner I.B.I.S. Inc. to convert from its existing Salesforce.com customer relationship management (CRM) solution, synthesize its customer data and business intelligence, and reduce its total cost of ownership (TCO) for CRM technology by more than an estimated $400,000 over the next five years.

Marc Datelle, president of Cypress Care, credits the superior use of business IT as a key to the company’s rapid growth to more than $100 million in annual revenues in less than six years. “The switch to Microsoft Dynamics CRM will expand Cypress Care’s Microsoft software platform, providing the unified technology base needed to accelerate the company’s growth,” Datelle said.

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