Routing and dispatch solution on Windows Mobile and sales force automation tool using Microsoft Dynamics CRM help Geek Squad and Best Buy For Business

Best Buy For Business — a growing unit of more than 1,000 consultants who sell, implement and support solutions for small-business customers — is now using Microsoft Dynamics™ CRM 3.0 in-house as part of a comprehensive solution for supporting its complex sales cycle.

“Microsoft Dynamics CRM provides tremendous insight into the most effective way to manage our outside sales force, as well as complete visibility into what our consultants are doing,” said Jay Devers, director of technology solutions for Best Buy For Business. “Today we have a comprehensive sales force automation tool in place that salespeople can use every day as a part of their regular business rhythm to maximize their customer relationships.”

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