From Salesforce.com to CRMLive.com
Nice post on Sonoma Partners Blog:
The really nice thing about a hosted service is that you can just pull out your credit card and start using the software almost immediately.
But now that they have used Salesforce.com for several years they want to really expand their usage and address some of the users complaints about Salesforce.com.
Complaint #1? Due to the lack of a GOOD integration with Outlook, their sales people have to double enter contacts, accounts, etc.
Complaint #2? They want to get better integration between their CRM data and the tons of documents and data they're currently storing in SharePoint. This includes using dashboards, document libraries, KPI's, etc.
Now we all know that Microsoft CRM can easily solve these two complaints and help these companies develop a really efficient CRM system and hopefully we'll get the chance to help these companies implement Microsoft CRM.
But the point of this story is just that we're getting more excited about CRM Live!
Read more
The really nice thing about a hosted service is that you can just pull out your credit card and start using the software almost immediately.
But now that they have used Salesforce.com for several years they want to really expand their usage and address some of the users complaints about Salesforce.com.
Complaint #1? Due to the lack of a GOOD integration with Outlook, their sales people have to double enter contacts, accounts, etc.
Complaint #2? They want to get better integration between their CRM data and the tons of documents and data they're currently storing in SharePoint. This includes using dashboards, document libraries, KPI's, etc.
Now we all know that Microsoft CRM can easily solve these two complaints and help these companies develop a really efficient CRM system and hopefully we'll get the chance to help these companies implement Microsoft CRM.
But the point of this story is just that we're getting more excited about CRM Live!
Read more
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