Microsoft Dynamics CRM 3.0 Is Well Worth the Wait
Users say the long-awaited new version of Microsoft’s customer relationship management (CRM) software fixes a host of problems.
Microsoft CRM 3.0 finally hit the streets in December 2005, and users couldn't be happier. The new version fixes several problems that dogged the previous release (it jumped from 1.2 to 3.0) and makes Microsoft CRM a formidable competitor in the customer relationship management space.
Microsoft made its first foray into the marketplace in January 2003 with CRM 1.0. It followed that with a slightly updated version the following December. The release date for the next generation of the product slipped time and time again, so much that Microsoft eventually decided to skip the 2.0 release altogether. So after a full two years of waiting for the next significant upgrade, users finally have Microsoft Dynamics CRM version 3.0 -- its full, official name -- in their hands.
Read more (RedmondMag.Com)
Microsoft CRM 3.0 finally hit the streets in December 2005, and users couldn't be happier. The new version fixes several problems that dogged the previous release (it jumped from 1.2 to 3.0) and makes Microsoft CRM a formidable competitor in the customer relationship management space.
Microsoft made its first foray into the marketplace in January 2003 with CRM 1.0. It followed that with a slightly updated version the following December. The release date for the next generation of the product slipped time and time again, so much that Microsoft eventually decided to skip the 2.0 release altogether. So after a full two years of waiting for the next significant upgrade, users finally have Microsoft Dynamics CRM version 3.0 -- its full, official name -- in their hands.
Read more (RedmondMag.Com)
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